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Pricing Policy

The aim of our puppy pricing policy is to be as fair as possible to everyone on our list awaiting their precious new puppy.  Backed by the latest science and decades of experience, we do all we can to ensure your puppy will be a healthy and enjoyable canine companion.  Because of this, our puppies are simply the best that money can buy and are priced accordingly, at the top of the market. From time to time we increase the price of our puppies in accord with prevailing market conditions.

Our policy on pricing is as follows:

The price quoted to you in your first email from us will be the price you pay for your puppy provided that:

  • Your reservation fee securing your place on our waiting list is received within 7 days of that email, and:

  • You choose a puppy when its your turn, in order of the reservation waiting list.  Alternatively if you postpone to a later litter for any reason the price you will pay will be in accord with the current price at that time.

The remaining balance is payable on your litters assigned Pick Up Day (gotcha day) at approximately 8 weeks of age.

Prices are subject to change from year to year and litter to litter.

If a price rise affects you that you consider unacceptable to your expectations or circumstances, we will promptly refund 100% of your reservation fee if you request this.

Our policy on reservation fees is as follows:

Your position on the list is strictly determined by the date the waiting list reservation fee is received.

If we are unable to provide a puppy for you in the time-frame estimated in our first email to you, and you wish to leave the list, you are entitled to a fast and complete refund.

If you cancel your placement on the list before puppy selections are made, for any reason, we will refund your fee minus $100 admin fee.

If you cancel your placement on the list once you have joined a litter (around puppies 3 week mark) no refund will be given. 

Our policy on puppies boarded with us past puppy pick-up day:

Final payment needs to be complete by your litters assigned Pick Up Day (Gotcha Day).  While every care is taken, any puppy kept here past that date is at the owner’s risk.

We are willing to keep puppies past their scheduled Pick Up Day in certain circumstances. The cost of boarding is free for 1 week past assigned Pick Up Day and will be $35 per day thereafter. It is crucial that puppies go to their new homes as we don’t want them to miss out on crucial socialization within their new family environment.

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